How enquiry data is collected and used
We collect only what's needed to process your reservation request and never share it beyond what fulfilling your booking requires.
Data collection and use
We collect personal data only when you submit our enquiry form or write to us by email. This typically includes your name, a phone number or email address, travel dates, delivery location and the vehicle or wedding package you are asking about. We do not use tracking forms, social logins or third-party data brokers to gather information about you.
The information you provide is used solely to assess availability, confirm the model at booking, calculate the applicable rate and deposit, and arrange delivery to Girona airport, Palamós, Begur, Calella de Palafrugell, Tossa, Lloret or a wedding venue. We do not use your details for marketing unless you ask us to keep you informed of availability.
Your data is not sold or shared with third parties beyond what is strictly needed to fulfil your booking, for example passing delivery details to whoever is handling vehicle logistics that day. No data is shared with advertisers, analytics networks or unrelated businesses.
We keep enquiry records only as long as needed to handle your request and maintain basic booking records, typically for the duration of correspondence plus a limited period afterwards for accounting purposes. Once that period passes and no booking is pending, the data is deleted from our systems.
Enquiry data questions
What information do you collect when I enquire?
Only what you provide through the enquiry form or by email: your name, contact details, travel dates, delivery location and the vehicle or package you are interested in. We do not collect data through cookies, trackers or third-party forms on this page.
How is my data used?
It is used to check vehicle availability, confirm the model and rate at booking, arrange delivery or collection, and respond to your questions. We do not use it for anything beyond processing your specific enquiry.
Is my data shared with anyone else?
Only where necessary to fulfil the booking itself, such as coordinating delivery with whoever is handling vehicle logistics on the day. We do not sell data or share it with advertisers or analytics providers.
How long do you keep my data?
We retain enquiry records for as long as needed to handle the booking and for a limited period afterwards to keep basic accounting records. Data with no active or pending booking is deleted once that period ends.
Can I ask you to delete my data?
Yes. Send a request by email or through the enquiry form stating the data you want removed, and we will delete it from our records once any pending booking is resolved.
Do you use my data for marketing?
No, unless you specifically ask to be kept informed of availability or offers. Any such marketing use is opt-in only and can be withdrawn at any time by email.
Related policies and contact
Two more places to check before or after you enquire.